FAQs

In an ever growing competitive market place, it's more important than ever to give your customers the additional means of enjoying their favorite restaurants. Mobile Waiters offers home, hotel and office delivery and catering throughout the greater part of the valley.

When you enter into a strategic partnership with Mobile Waiters, you will have the unique opportunity to not only provide a convenient service for your existing clientele, but also tap the lucrative delivery market. All the while increasing your exposure in your local area.

How does Mobile Waiters make more money for my restaurant?

It's simple! Your restaurant's costs can usually be broken down into food, overhead and labor. Your profit is what you're left with. In delivery, the only cost associated with sales by using this service, are the food costs. The food costs tend to be 25%-35%. Your overhead does not go up, and your labor cost stays the same. Mobile Waiters will also increase your takeout business as well as your dine-in business, of which 100% sales goes back to your restaurant.

How does Mobile Waiters send additional sales to my restaurant?

We will place your menu and restaurant logo on all our menus, web site and advertisements for all to see. There are numerous ways we can promote your restaurant. Keep in mind, our web site, email promotions, and on going mailing campaigns are just a few of the many ways we promote your restaurant. 

How Does Mobile Waiters Market My Restaurant?

In a sense, Mobile Waiters is a company that specializes in marketing restaurants. Our goal is to market your restaurant and sell your food. Here are some of our ongoing marketing techniques which help us to market your restaurant:

Menu Guides - Mobile Waiters publishes upwards of 20,000 menu guides approximately four times a year. Distribution includes but is not limited to;

• Bulk Mail Distribution Radio Promotional Giveaways and Ads
• Corporate Businesses Placement in Hotel/Motel Rooms and Lobbies
• Vacation Rentals
• Inserts in Local Magazines and Neighborhood Newspapers
• Move-In Packets in Condos and Apartment Complexes
• Passed out with each Delivery
• Apartment Door Hangers
• Fax Promotions
• Displayed at our partnering restaurants

There may be a small marketing fee associated with this service. The amount of this fee depends on the various types of extra marketing pieces you may choose to co-op with Mobile Waiters.

How does Mobile Waiters get us the order?

We will send your restaurant a detailed fax. All faxed orders are confirmed, via telephone with your restaurant. We handle everything but the cooking! Most orders are picked up within 20 minutes after the order is confirmed. Large catering orders will usually be placed in advance and arranged with a specific pickup times.

How does Mobile Waiters pay the restaurant? 

On a weekly basis you will receive from Mobile Waiters, the following:

• An Accounting statement of all orders and totals including discount.
• A check for the total amount due.

How does Mobile Waiters deliver the customer's food? 

Our professional drivers carry insulated food bags that keep the cold food cold and the hot food hot. Remember, that if your restaurant currently offers take out, Mobile Waiters standards will be much higher than the individual picking up their food and bringing it home themselves. 

What is the attire of the Mobile Waiters driver? 

Mobile Waiters contracted drivers are required to wear a specific uniform: a red chef shirt with the Mobile Waiters logo embroidered in the corner; Black pants; Black shoes.

How does Mobile Waiters handle customer problems? 

Mobile Waiters handles all customer complaints and inquires. Our staff is fully trained and able to handle complaints of any kind, whether it originated from the restaurant or through us. 100% satisfaction is our only goal! We may offer a redelivery or a credit for the customer. If the restaurant was responsible we will inform you of the customer's concern in order to prevent it from occurring again.

How does Mobile Waiters bring my restaurant more business? 

Absent from these figures is the impact on your In-House and Take-Out business as a result of the  Mobile Waiters Advertising and Marketing. Mobile Waiters reaches over 65,000 Households, Businesses, and Hotel Rooms. We cannot calculate the exact amount of additional business our marketing will bring, but our experience indicates that the average restaurant has an increase in non-delivery business of approximately 5%-10%. 

We look forward to talking with you!
If you have any further questions, please feel free to contact Brette Tamid or James Rhodes at
mobilewaitersphoenix@gmail.com
or call (623) 271-TOGO (8646)